Privacy Policy

Privacy Policy – Edmonton Essence

Introduction
Edmonton Essence places great importance on protecting the personal data of its customers. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Data
Edmonton Essence collects various types of personal data to offer an optimal shopping experience. This data may include:

• First name and last name

• Shipping and billing address

• Email address

• Phone number

• Payment information

Use of Personal Data
The personal information collected is used for the following purposes:

• Processing and shipping orders

• Managing payments and preventing fraud

• Communicating with customers about their orders and our offers

• Improving customer service and responding to inquiries

• Sending information about new products, promotions, and events (with the customer's consent)

Sharing of Personal Data
Edmonton Essence does not sell, rent, or share personal data with third parties, except in the following cases:

• With external service providers for payment processing and order shipping

• When required by law or in the course of a legal proceeding

• To protect the rights, property, or safety of Edmonton Essence, its customers, or the public

Security of Personal Data
Edmonton Essence implements appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions

• Restricted access to personal data, available only to employees and partners who need the information to provide our services

Data Retention
Edmonton Essence retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights
Customers have certain rights regarding their personal data under applicable legislation, including:

• Right of Access: Customers may request a copy of the personal data held by Edmonton Essence.

• Right of Rectification: Customers may request the correction of inaccurate or incomplete personal data.

• Right to Erasure: Customers may request the deletion of their personal data, subject to legal retention obligations.

• Right to Withdraw Consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies
Edmonton Essence uses cookies and similar technologies to improve the user experience on its website. Cookies allow us to remember customer preferences and track website usage. Customers can configure their browser to refuse cookies, which may affect the functionality of the website.

Changes to the Privacy Policy
Edmonton Essence may update this privacy policy at any time. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed.

Contact Information
For any questions regarding this privacy policy or to exercise your rights concerning personal data, please contact Edmonton Essence at the following address:

Email: info@edmontonessence.com

Edmonton Essence is committed to protecting its customers' privacy and using their personal data responsibly and securely.